FAQ

Skeptic-grade answers.

The questions you’d want answered before handing over a credit card. If something’s missing, email ashley@barkbreeds.com and we’ll add it.

Pricing + billing

How much does Breeds cost?: $28 a month on the 12-month plan. $33 a month on the 6-month plan. Five items per box, shipping included in the US.
When am I charged?: Once a month, the day your box ships — not the day you sign up. The first box ships with the next cohort after signup.
Can I cancel?: Yes. Email us and we’ll close the plan after the box you’ve already been charged for ships. We’ve never made anyone fight to leave.
Can I skip a month?: One tap from the Notebook. Useful when you’re traveling, or the closet is already a chew-toy graveyard.
Do you ship outside the US?: Not yet. US-only at launch — the founding-partner cohort is domestic and we’re keeping the supply chain tight until the first hundred boxes settle.

What's actually in a box?: Five things, sized and dosed for a 120-pound dog. The mix shifts every month — a chew, a toy, a treat, a supplement, and one thing we’re testing. See the Example box on the homepage for a recent one.
What if my dog doesn't love something?: Tell us in the Notebook. We swap it next month for something else. No restocking fee, no email loop, no fight.
What if I have two Great Danes?: Right now it’s one box per dog — each gets their own file, their own page in the Notebook, their own box shaped by what we know about them. Multi-dog discount is on the list, not shipped yet.
Why Great Danes only?: The math on a Dane’s life is different from any other dog — cardiac, bloat, joints, the seven-to-ten-year window. We’d rather serve a smaller community deeply than a bigger one shallowly. The manifesto goes long on this.

Is “Ashley” a real person?: She is. At sign-in you pick the version: AI Ashley — written by AI, trained on fifteen years of Bark data, with the team at Breeds reading along — or Ashley herself, who reads every message and replies at a human pace. Same notebook either way. We don’t deflect when you ask.
What lives in the Notebook?: Every dog gets their own page — a running file of what we know about them. What you’ve told us, what the experts say, what our data shows us from fifteen years of serving Great Danes. The file thickens. The boxes get sharper.
Is my data shared with anyone?: No. Your dog’s file stays between you, Ashley, and the small team behind Breeds. We don’t sell, syndicate, or license the data.

Why is it invite-only?: We’re starting with a founding cohort so we can learn with them before scaling the supply chain. Every member of the cohort can invite five Dane-owning friends — that’s how the next ring grows.
How do I get an invite?: From one of the founding partners on the homepage, or from a member already inside. If you don’t know one, tap any of the founding partners and they can sponsor you.

Still on the fence? Read the manifesto.